Privacy Policy

Privacy Policy

Introduction

Welcome to https://epoxy-garage-floor-coatings-ohio.bestcitypro.com (hereafter referred to as “Epoxy Garage Floor Coatings Ohio,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible via links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our practices when:

  • Users engage with our applications and services as authorized users.
  • Visitors access and interact with our websites linked to this policy.
  • We communicate with users through various channels, including emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data from our users, which includes:

  • Account Information: Details associated with user accounts, such as usernames and passwords.
  • Payment Information: Credit card details, billing addresses, and payment history.
  • Financial Information: Banking information used for transactions or financial services.
  • Purchase Information: Items bought, purchase frequency, and order history.
  • Mobile Device Identifiers: Unique device IDs, mobile network carriers, and IP addresses.
  • Location Data: GPS coordinates and location-based services data.
  • Feedback: User reviews, ratings, and responses to surveys or feedback forms.
  • Social Media Information: Publicly available data from social media platforms when users interact with our content.
  • Product Information: Details about products viewed, searched for, or purchased on our sites.

We gather this data through direct user input, interactions with our services, and automated technologies, such as cookies and tracking pixels. We also receive personal data from third parties, including trusted partners and service providers, who operate under strict confidentiality agreements.

Cookies

We employ cookies to enhance your experience on our websites and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionality and improve user experience. They cannot be blocked without affecting normal website operation.
  • Preference Cookies: Tailored settings and preferences are stored to remember your choices.
  • Analytics Cookies: Used by our analytics partners to collect data about users’ interactions with our sites, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data as necessary for the purposes described in this policy, including but not limited to:

  • Completing transactions and providing requested services.
  • Adhering to legal obligations, resolving disputes, or enforcing our rights.
  • Conducting market research and analytics to improve our products and services.

Once the retention period expires or these purposes are fulfilled, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, use, or disclosure:

  • Encryption: We utilize encryption for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Our systems have role-based access controls to ensure only authorized personnel can access sensitive information.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to or corrections for your stored personal data.
  • Erasure and Restriction: In some jurisdictions, you have the right to ask us to erase or restrict the processing of your data.
  • Data Portability: You may request a portable copy of your personal data in a commonly used format.
  • Objection and Non-Discrimination: You can object to certain uses of your data and enjoy non-discriminatory treatment.

To exercise these rights, please contact our dedicated privacy team using the details provided below. We will respond to your requests as required by law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review these updates regularly.

Contact Information

For any questions regarding privacy, data-related inquiries, unsubscribe requests, or feedback, please contact us:

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